Customer Service



HOW MAY WE HELP YOU?
Please feel free to contact us with any and all questions or comments you have regarding CenexShop.com and our products. For your convenience we offer the following ways to contact us:

CHAT WITH US!
Live Chat is available Monday - Friday from 8:00 am to 5:00 pm Central Time.
If you miss us, live chat will leave us an email and we will be respond the following business day.

CALL US!
1-866-364-2500
Monday - Friday from 8:00 am to 5:00 pm Central Time
Outside of business hours please leave a message, we will respond the following business day.

FAX US!
1-800-245-2654

SEND US AN EMAIL!
coop@brownandbigelow.com


RETURN POLICY
We will accept damaged merchandise for exchange or credit. If your purchase has defects or errors, please email the information with your order number located on your packing slip for exchange or credit. Customer Service will issue a return authorization number. This RA number must be on the outside of the returned box.
Credits may take up to 6 weeks to process without the RA number on the package. Returns must be made within 30 days. We will charge a 10% restocking fee on all returns that are not defective or damaged.


COMMENTS and FEEDBACK?
We value your comments and feedback!